Store Policy
Over the years, I’ve been lucky enough to work so many wonderful clients. I cater to all my client's needs, whether they are looking for a new everyday look or something fit for a special occasion. Get in touch to find out about my work, and how I can have you looking and feeling radiant in a matter of minutes.
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TERMS & CONDITIONS
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I am unable to provide ANY makeup services if you have any of the following: flu, covid-19, cold symptoms, sneezing or runny nose, open wounds/ scars on face exposing flesh, fresh bruising known sensitivity or allergy to products, style , pink eye, open sores, blisters, active cold sore breakouts on your face/mouth, active bleeding on the face.
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- We only provide services for women.
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A deposit payment is required for all bookings: Please note that your deposit is non-refundable & non-transferable to another individual. The payment will be deducted from the total cost of your service, and the remaining balance is to be paid the day of your appointment. We prefer cash only-9 for your remaining balance . Credit/Debit Card payments include a $2.95 fee.
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NO-CALL NO SHOW APPOINTMENTS WILL BE CHARGED THE FULL PRICE!!! NO EXCEPTIONS!!
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ALL APPOINTMENTS BEFORE 9 AM OR AFTER 6 PM ON ANY DAY IS AN ADDITIONAL $50 FEE.
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Rescheduling: In the event that you must reschedule your appointment, your deposit may be applied to your rescheduled date within 10 days of the originally scheduled date. Appointments can only be rescheduled once. All rescheduling must be done 24 hours before your original appointment date, failure to do so will result in loss of payment and your appointment will be canceled.
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Tardy Policy: There is a 10-minute grace period, after 10 minutes a $20 fee is required. If your appointment time exceeds 20 minutes your appointment will be canceled.
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Cancellation Policy: Please provide at least 24 hours notice via phone or email to cancel and reschedule your appointment. If cancellation is due to the makeup artist, a full refund of the deposit/money will be reinstated to you within 2-3 business days. IF A CLIENT CANCELS, NO REFUND WILL BE GIVEN.
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Frequently Asked
Q: How can I book an appointment?
A:beautybymscookie.com
Q: How will I know the pricing?
A: All pricing can be found on the website.
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Q: Do you travel?
A: Yes, on specific days unless if it’s a wedding.
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Q: Why can’t I book an appointment over a month away?
A: The website won’t allow you to book an appointment over 30 days away.
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Q: If I cancel, will my deposit be refunded?
A: No, all deposits are non-refundable.
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Q: What is the late fee and when is it applied?
A: A late fee of $15 will be charged after a client is more than 10 minutes late
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Q: When is there a flat rate for your services?
A: Flat rate (A set price that includes an upcharge) is applied to when a concert or major holiday occurs.
Example: Christmas ,Thanksgiving,Concerts)
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Q: Can I come in as a walk-in?
A: Yes, you can but please call or text the day of to confirm,
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Q: I’m a bride and I would love to book you for my wedding!?
A: Please refer to the bridal section of my website under policies to book and answer all bridal questions.
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Q: Do you teach classes?
A: Yes, you may book my 1 on 1 class through my booking site.
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Q: How far are you from my hotel/location?
A: Click on my address input it on your maps to compare the distance.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments